Monday, May 31, 2010

Oh I See! News in ASL !!! www.oicmovies.com

Don't you hate it when you're watching the news and the Closed Captioning (CC) is behind, incorrect, or even doesn't show up??? I hate it too! I finally found a good website where I can watch everyday news in American Sign Language (ASL). www.oicmovies.com

"Our vision is to provide the best available resource for news, information and entertainment in American Sign Language. We do this by producing original programming in ASL and organizing available ASL content from the web."


Lastly, I got the opportunity to interview with the founder of www.oicmovies.com. See below for the script. 


------------------------


1) Is www.oicmovies.com Deaf owned?
     Yes. My name is Mary Luczki, I'm deaf, and run the company with two hearing partners, Carrie Lezotte, and Diane Cheklich.  Carrie and Diane have business and production experience (they own oneofusfilms), and used their money to get us going.  I manage all the content, what stories are important to the Deaf, what videos are good enough ASL for the site, and I make sure we are Deaf and ASL in our overall viewpoint, focus and vision.  I also want to make sure there is a variety of ASL signing styles for everyone.  Even though it is my partners who have provided the money for this, they have made it clear that this is for the Deaf, it's our community, and they never even think about telling me what to say or do on the site. 

2) Tell me a bit about yourself and how you came up with this idea?

     I have an interesting story for that. Everyone in my family is Deaf and I was born hard of hearing. My family always asks me questions; "What's going on? What are they saying? What are they doing?" and so forth. I was almost like an interpreter or perhaps a reporter, always explaining everything to them. Eventually, I became fully Deaf when I was around 13 years old. If you don't mind me saying, that's when I became "normal" with the rest of my family.  Yet I still enjoyed gathering news and explaining it to my family and friends. That led me to the idea of signing out the news.  Another hearing friend came up with the idea of putting it on VHS tapes, and distributing it via a subscription system. We tried it out, but it was difficult to do that because we didn't have enough technology back at that time time around the 1990s. Fortunately, technology is now easy for all of us. We also have the Internet. Anyone all over the world can access it. So I decided to give it another try! My friend, Fawn Alleyne, who happened to work for oneofusfilms.org, contacted me and suggested setting it up for the internet. She was kind enough to set up a meeting with Carrie and Diane where I could pitch my idea to them. They loved it and here we are as a result.

3) How long have www.oicmovies.com been up and running?
     Just a bit more than a year now.  I met Carrie and Diane about two years ago through Fawn, and we met and worked on the site, shooting videos and talking about it, for about a year before we launched, in April of 2009. 

4) May I ask, in what ways are the sponsors helping you?

     They gave me all the equipment needed to do this. They literally are paying for everything including the website.  We actually are earning nothing from this. This is all volunteer-based.  They have even provided a mini-studio in my home to make it easier for me to generate the news videos at home, then upload to be edited and put on the site.

5) That is very generous of them! Do you have any plans to bring in any revenues to help reduce the financial burden from your sponsors?
     Oh yes. We truly appreciate everything they have done for us. In fact, we are thinking of ways to pay them back as our token of appreciation. We have some ads on our website, but that doesn't pay much yet because we haven't reached the #s of members needed to make a significant difference. As we continue to build our membership by providing the best ASL resource on the web, our ad sales will help generate the money we need.  We've been steadily growing for a year, and we've found out about half our audience are people learning ASL, so we're going to offer a reasonably priced captioning option that those learning ASL can pay for monthly. OICmovies has just been spending money to get to where we are, and so this service will turn us into a real business that can create jobs for more people. We really want to publish new stories every day and have a variety of reporters, but it will take a bit of regular money to do that. Additionally, we just released our first dvd, "Best of OIC Movies 2009: ASL only edition" for $19.95. Also, people can support us by purchasing shirts, hats & caps, bags, cups, buttons, magnets, and mouse pads on http://www.cafepress.com/oicmovies.  we plan to have a Best of Cassie DVD available soon as well.  Cassie is our star Deaf comedian. 

6) I noticed you did say you need #s of members needed to make a significant difference, what kind of #s are you talking about? 
     Well, we now have about over 10,000 members and and that was one of the milestones we needed to hit, then revenues generated from the ads will increase. So the # of hits which means the # of people that visit www.oicmovies.com can be used to attract sponsors and advertisers. Think what it would be if we could have 100,000 members!

7)
As you may or not know, there are other websites such as DeafNewspaper., iDeafnews and etc, how are you different?

     I prefer to focus on the news happening around us. Often enough, Deaf people would watch the news, but they don't understand it quite well. Sometimes the Closed Captioning (CC) are out of sync, far behind, or doesn't even appear or is just plain inaccurate. That really hurt the Deaf population. Also, in Deaf culture, we do not only want to know the story, but we want to know why and how. For example, the earthquake in Haiti; the news about people getting hurt and millions of dollars in damage is not enough for Deaf people. Deaf people want to know how did it happen? What caused it?  Also, sometimes Deaf people are not familiar with their terminology such as Richter magnitude scale, aftershock, and etc. In my videos, I make sure to explain the terminology, "why" and "how".  I think Deaf people really benefit from it.
     Also I would like to add one more thing. iDeafNews seems to focus on the Deaf-related events. DeafNewspaper like to talk about Deaf personal stories. Finally, OIC Movies are about the daily news that you see on television. So I think with three of us, we complete the world of news. That's a good thing in my opinion. 

8)
What's the biggest opportunity you predict for your business?
     Well, the beauty of news is that we'll never run out of news. There'll always be something going on in USA and in the world. As I said before, if we can figure out how to generate revenues, I think we can finally start paying people for reports than asking them to volunteer. That'll help us to increase the amount of news and even broadcast it 24/7. 

9)
What's the biggest challenge OIC Moviesis currently facing? 
     Probably generating revenue so we can accomplish more. We've been able to get a lot accomplished without a lot of resources, so, like any new small business, managing our growth is a challenge. There's so much we want to do, so many stories to tell, and probably the hardest thing is to stay focused on one thing, delivering the news once a week, when there are so many things that need to get done. We want to be neutral and unbiased and factual. We just want to deliver the news and let the Deaf think for themselves. We have a small staff, the three of us and a few other volunteers, so we can't make big things happen quickly, but we are thinking big!
     In addition, we are working on being family friendly, so that any one of any age can watch us.  I have had schools who contacted me and told me how much they enjoyed showing OIC Movies to their children. The children really benefit from it. However, I did have one school who contacted  me and told me they couldn?t show my website because unknown to me, one of the google ads was showing a dating website and it was not allowed in their school. I had to contact the website host and ask them to block those kind of ads. Go figure. Those kind of things are sometimes unexpected obstacles that we face, but that?s part of business. We can't always react as fast as we want to, but we were able to make the chance.

Saturday, May 29, 2010

Deaf scamming Deaf, Can This Be True?

This is really sad. Deaf people are scamming their own people??? I would like to warn everyone about this scam so no one is tricked! Here is what happened, I got an email from Deaf Peter Desmond through Facebook and he told me that I had won US$100,000.00... I had no idea who he was, but his Facebook profile said he was from Indiana School for the Deaf (ISD). Nevertheless, I knew it was a scam right away but I was still curious to see how he was going to try and scam me? I responded back to him and asked him "what is the procedure?" He replied back and asked for my personal information and my address. I was surprised he didn't ask for my credit card number, my bank account number, my SSN, or even my phone number.

Although, I wonder perhaps his account was hacked??? Maybe this Peter Desmond is really innocent?

Nevertheless , watch out for scams and be careful about what you say or do.

Below is a copy of the scam. (I have highlighted some obvious clues that indicates it is a spam). 

==============================
Deaf Peter Desmond May 25 at 7:00am Report

My name is Desmond A Full Deaf Man from Face Book Office. I am one of the Face Book Agent, am here to announce to you a very good news.We want to inform you that your Screen Name is Lucky to be among one of the Lucky Winners during the Face Book Anniversary 2010 and am so much happy to inform you that we shall be giving you the sum of US$100,000.00 for been one of our Lucky Winners.
We really appreciate you for joining our website and for been one of our Yearly Anniversary Lucky Winners, so we want you to reply us back right away as soon as you receive this message to claim your US$100,000.00

Thank you and God Bless!.

Claims Manager
Desmond Peter
deaffundslottoclaim@gmail.com
Face Book Public Relation Office.

--------------------
Drew's response: "Sure. What's the procedure? "
------------------

Yes this is real, I am the claims manager of powerball and facebook funds for deaf (PFFD). PFFD is a charity organization that helps deaf and hard of hearing. PFFD is in collaboration with the governing body of FACEBOOK by selecting all the people that are active online. Among the millions that subscribed to facebook, we select TEN people every Month as our winners through electronic balloting System without the winner applying, and your profile name has won you the sum of US$100,000.00 we congratulate you for being one of the people selected. To claim your winnings you fill the form below and send to the email address:

deaffundslottoclaim@gmail.com

Full name........
Full Home Address......
Your Age.....
Married/Single.....
Mobile Number.......
E-mail........
What do you do for living.........
Do you Own a house or Rent Appt........
Do you have YAHOO IM or MSN IM......

I am working on your winning prize and it will be ready after you complete process, you can check our related lottery website there you find many people who won same lottery : www. powerball .com


Best wishes

Claims Manager
Desmond Peter (above it says Peter Desmond ???)
deaffundslottoclaim@gmail.com
Face Book Public Relation Office. 

Wednesday, May 26, 2010

Deaf lost a job offer because school won't provide interpreters.

My friend asked me to keep this as discreet as possible. In order to  respect his wishes I will keep his name and the name of the organization private. My friend is a Deaf young man who recently graduated from college. He was offered a job by a school district in Pennsylvania. However, he was told he would have to provide his own interpreter.

Now, isn't that a violation of American Disability Act (ADA)? 

If I remember correctly, it doesn't matter if it is a public or a private school, they are still required to provide reasonable accommodations.

However, there are actually a few ways that a school or a company can be excused from being obligated to provide an  interpreter.

1) The organization can prove that they cannot afford the interpreter.
2) The company has less than 10-15 employees.
3) The school has a religious affiliation. (i.e. John Doe Christian Academy in the North Pole).

I believe that if they don't meet any of the above qualifications and they still refuse to provide an interpreter, you may be able to contact US Equal Employment Opportunity Commission (EEOC).

What are your thoughts? Anyone else have a similar problem?

Saturday, May 22, 2010

The man behind iDeafNews

Recently I had an interersting interview with the creator of iDeafNews, Seth Gerlis. The following is a summary of our conversation.

 

1) Is iDeafNews Deaf-owned?
Yes. It is owned by me, Seth Gerlis.

2) Could you tell me a little bit about your background and where  you developed your skills in starting the iDeafNews?
I worked with DeafNation for one year - I learned how to use the equipment, editing machine, the video cameras and the tools to learn to how to film correctly.I do not have any background in film making nor journalism, it is all from scratch. I learned how to set up the news program by myself.

3) How did you come up with the idea for iDeafNews?
There are already several services out there that provide news and current events, but most of them are shown in Closed Captioning instead of in sign language. According to Gallaudet, there are about 600,00 Deaf and 30 million Hard of Hearings in the USA. Many of them want to see news in sign languages. In other words, I want to give them "colors and pictures" for them to enjoy aesthetically and visually.

4) How will iDeafNews be different than other existing services?
I noticed some services are either too personal such as focusing on marriages, obituaries, and so forth. Others focus on hearing news. What I mean by that is the daily news we see on tv. iDeafNews will focus only  on Deaf-related news. IDeafNews' goal is to eventually deliver all kinds of Deaf-related news 7 times a week. FYI, iDeafNews has a Facebook page and all the videos are posted there as well.

5) Would it be challenging to find Deaf-related news on a daily basis?
IDeafNews will not just focus on daily news, but it will also deliver all kinds of features such as sports, politics, social events, expo, interviews, and many more. I do not think it'll be a challenge. I am currently delivering  2 times to 4 times a week. Additionally, there is only one of me. I cannot be at more than two places at the same time. I am hoping to build a network of local reporters on site everywhere in the USA. They will go out, get the report, and I'll deliver it on iDeafNews. I will admit that I do not want to be signing all the news 24/7. I prefer to give everyone their 15 mins of fame. I believe in working with Deaf communities everywhere.

6) You mentioned about having a Facebook page. Why do you post it on both your website and your Facebook page?
Originally, we opened up for business on November 12th with our original website, but I wasn't satisfied with my original design. So I switched to Facebook for the time being until I develop a better design for the website. Ironically, by the time I redesigned the website in January, the Facebook page grew at a rapid pace. I realized there are some people who prefer to spend all their time on Facebook while some other people don't like to use Facebook. So this gives the audience the ability to choose where to view the news.

7) What's the biggest opportunity for iDeafnews?
I'm hoping to establish iDeafNews to be the  #1 media worldwide for any kinds of viewers. I want the subtitles to be uploaded instantly and translated in every language. Additionally, it would be nice to have a reporter sign news out in their native language such as BSL, FSL, or even Universal Sign Language.

8) Do you plan to eventually tap into the television market?
Probably not. I don't think there'll be enough demand to justify it. The internet should suffice.

9) What is the biggest challenge you currently foresee for your business.
Currently, I need more manpower and equipment. It would be great if we could do live news, but I'm unable to do that due to lack of money.And if it happens there are too many news going on at same time, that's great! IDeafNews can post news several times a day. We'll see.

Thank you, Seth Gerlis, for taking the time to chat with me. It does sounds like an exciting business endeavor. I wish you the best of luck.

And for your entertainment, here's a sample of iDeafNews
.

Wednesday, May 12, 2010

VP3D: The videophone of the future?

I thought this was a well done video clip. You can tell they (and Lance Pickett) did put a lot of thoughts into this clip. Check it out. Enjoy! :).

Thursday, May 6, 2010

DeafWeekly - Where do you find Deaf-related news

I am impressed with http://deafweekly.com/. It gathers all kinds of news relating to the Deaf and Hard of Hearing community from all over the world and puts the news on a central website. That is really neat. I took the liberty to contact Tom Willard, the founder of DeafWeekly.com and conduct a short interview with him via emails.

deafweekly

Here is what I have learned.

1) Is Deafweekly.com Deaf-owned?
Yes, I am the owner and I am deaf. I went deaf slowly between the ages of 8 and 22. I didn't have much exposure to the deaf world until I went to college at NTID/RIT but that was 30 years ago and I've been involved with the deaf community ever since..

2) How did you come up with the idea for Deafweekly?
I have a long history in deaf journalism going back to when I was editor of the NTID student newspaper. I was also editor of Silent News and Newswaves, two national newspapers for the deaf. When I started Deafweekly, there were some web services that listed deaf-related articles, but who had time to read them all? I decided that I would provide this service so that others could easily keep up with the deaf news just by reading Deafweekly. The first issue came out in Oct. 2004 and last October we marked our fifth anniversary. The first 4+ years, I wrote the whole thing myself, reading each article and writing capsule summaries. It got to be too much, and last July I switched to a different format and now I just include a brief portion of the stories with links to the full articles. By the way, most of the deaf-related print publications have gone out of business, killed by the Internet. I am glad to not have to pay printing and postage bills, as that was always a challenge.

3) Do you have any plans to expand or perhaps hire other employees?
No, as I don't think it is necessary. Sometimes people will suggest ways to improve Deafweekly but I always ask, will this help sell more ads? If not, then it comes down to me doing more work and getting paid less. Our only source of revenue is advertising, since it is free to subscribe. There are not a lot of companies interested in advertising in deaf publications and it's always a challenge to sell ads but we're doing okay ..

4) What is the biggest challenge you see coming up regarding Deafweekly and news regarding Deaf and Hard of Hearing communities across the world?
I don't see many challenges because deaf people will always be making news in one way or another. One small concern: if news websites start charging money to access their content, it would make it more difficult for me to alert people to links of deaf news.

5) Have you ever consider or foresee the possibility of establishing some sort of News station where reporters would sign out different news and events including yours? (FYI, there are few websites that are already doing this).
No, not at all. Deafweekly is what it is. It's for people who like to read as opposed to those who prefer to get their info via sign language. And as you said, there are already websites doing video news so what is the point of Deafweekly doing it too? It would just be a lot more work with no corresponding increase in income.

Thank you Tom Willard for your excellent work on finding Deaf-related news from all over the world and putting the news into a nice format that makes it easy to read. Thank you again.

Tuesday, May 4, 2010

IPhone + IChat makes IVRS

Apple's next big thing? Video, analyst says "Apple is ready to make a major move into video, and based his bet on a series of clues in the company's upcoming hardware, as well as the $1 billion data center in North Carolina that's now hiring personnel." (ComputerWorld)

This makes perfect sense. Recently, we got a sneak peek of what the upcoming IPhone 4g will look like. It had not only HD video capability, but also a front-facing camera. It will easily be able to do iChat (video conferencing).



So with the new upcoming IPhone and the data center getting ready for business soon, it is only natural to anticipate one of the VRS provider to come up with an app that'll alow you to do VRS through your iPhone. It is pretty exciting!

SorensonVRS has an app where you can watch your SignMail on your iPhone for free. Convo has their Greenbook and ConvoIM for Mac. Purple has their PurpleVRSim for iChat. There are others I am sure.

Now the question is who is going to be first ??? Any ideas???

Sunday, May 2, 2010

Snappy Interview with SnapVRS

Interview with Allison Polk, Marketing Communications Manager of Snap Telecommunications, Inc. 

1) How did Snap!VRS get started?
Snap Telecommunications, Inc. is a CLEC (Competitive Local Exchange Carrier) that was acquired by a privately-held technology company whose mission is to improve the lives of people with disabilities through new technologies and services.  Snap!VRS received FCC certification for VRS in 2006 and launched the VRS offering in 2007.

2) Does Snap!VRS own Viable?
No. Viable is still up and running. Snap!VRS basically provides operational support for Viable. Snap!VRS wants to ensure that Viable customers can continue using VRS with their VPAD's with confidence.

3) Is Snap!VRS Deaf-owned? How many Deaf employees are working for the company and what percentage do they make up of your workforce?
(See above answer – Snap!VRS was begun by a technology company.)  We have a good number of deaf employees working in strategic positions.

4) Is Viable Deaf-owned? How many Deaf employees are working for the company and what percentage do they make up of your workforce?
Viable was founded by a deaf man, John Yeh, and for the first several years of its existence, the majority of its leadership was also deaf. Now it is run operated by Snap!VRS. Of the current employees working for Viable, excluding the Video interpreters, more than half of the staff is deaf.

5) What are the products you currently provide for free?
Snap!VRS provides both OJO models (PVP-900 and PVP-1000) for free to Deaf and Hard of Hearing individuals. The biggest difference between both models is with PVP-1000, you can pick the remote control off the videophone and talk on it. The benefit of the two models is that it provides options, especially for those who want to make VCO calls.

Additionally, we have the VPAD and VPAD+.  VPAD's have a large touch screen built-in, which means there is no need for a TV. I’ve always thought that was pretty cool. There are a bunch of other neat features, like the built-in flasher and Video Mail.  Furthermore, the difference between VPAD and VPAD+ is VPAD+ has wireless capabilities. That means you can access  our VRS services at a coffee shop, hotel, or any other place that offers wifi.

We do give deaf customers a VPAD at no cost.  If any deaf customers read your blog and are interested in the VPAD, please contact Customer Service (e-mail help@viable.net or call help.viablevrs.tv from any videophone).  With the support of Snap’s nationwide field service team, we’ll be able to set you up.

6) Can a Hearing customer purchase VPAD and the VPAD+?
No.  Our priority right now is to our deaf customers.  Because the VPADs are in such high demand, we want to make sure our customers have the VRS access they need.

7) May I ask why is there a subscription fee for Hearing people?
This is no longer true. Feel free to refer to the comment (Snap OJO) I left on your Snap blog for an answer to this one.

8) If a Deaf customer wants to make any kind of feedback including comments about your interpreters, how can they contact you?
Each interpreter discloses their ID # at the beginning and the end of every VRS call. If you want to provide any kind of feedback, about an interpreter or any other part of your call, you can contact our Customer Service through either the website (http://snapvrs.com/contact/information/) or videophone (from an Ojo, dial 711-SNAP (7627) or from any other phone: 866-WHY-SNAP (866-949-7627 or ask.snapvrs.com.) Customer Service can also be reached by e-mailing: info@snapvrs.com or Instant Message: AskSnap (AIM, Yahoo!, MSN).
We do take customer feedback seriously.  The specificity of the information determines our approach.  We always coach our employees when we have the opportunity.

9) For the Deaf community's peace of mind, are the interpreters certified? Are they pre-screened?
We have a  very specific and thorough hiring process that helps us establish a specific level of quality in skill before we train.  Our training is very thorough and entails a number of classroom and hands-on time with support from seasoned Snap!VRS Video Interpreters.  We do conduct a Quality Assurance program regularly. Currently, all interpreters are certified and SNAP!VRS are always constantly reviewing the interpreters' performance. Training and workshops are provided on a constant basis. We have a mentorship program where interpreters mentor other interpreters. Also we have call managers that provide on site support for interpreters.

10) What are the biggest challenges facing your company and also for the VRS industry?
The biggest challenges facing the VRS industry is to receive the capacity and support from the FCC to continue to grow to provide relay customers with better technologies and VRS to bring us closer to the ADA's mandate for functional equivalency in telecommunications, and at same time, allow us to reach out and provide services to those who are not yet fully experience their right to relay services - for example, those who are deaf blind, those who live in rural areas, those who are low income and cannot afford internet, those with limited English proficiency and require deaf interpreters, and those who have minimal signing skills and need simultaneous captions for their video interpreting - which they are entitled to under the ADA. Unfortunately the bad acts of a few in our industry has shifted the focus from the ADA to decreasing the amount paid out from the TRS Fund. As a result, millions of dollars have been withheld and still have not been paid for VRS calls while they are being reviewed in some unknown process with unknown timelines. The lack of a stable and predictable compensation process has caused a chilling effect in the industry, and in some cases, customers who would like to make calls are being declined service based on the fear that the provider will not be compensated for the call. Recent FCC decisions - such as their Order that VRS employees' VRS calls are not compensable - seem more focused on the issue of the TRS Fund rather than individuals' ADA rights. We must get back on track in the ADA being our guiding principle.

11) Who do you wish knew about your services that currently are not aware of what you provide?
I wish people would try and see how cool the VPADs are. You can receive video mails on your VPAD / VPAD+ anywhere and anytime. Also, I wish everyone would take advantage of all the different choices that we offer. We have our field help representatives all over the country and they are ready to help customers anytime.

I want to thank Ms. Polk for taking the time to do the interview with me. It certainly has been an enlightening experience. It is nice to know Deaf people still have jobs working for Viable or Snap!VRS. Thank you again.

Updated: A new video is made. Check it out on http://www.snapvrs.com/