Finally, I found another Video Relay Provider (VRS) that will provide a free videophone to Deaf and Hard of Hearing individuals. The name of the videophone is called "PVP-900 Ojo" The Ojo is a stand-alone desktop appliance that affords the highest quality video transmission and blends industry-standard technology with unique patented enhancements to achieve jitter-free two-way video calls. A fun fact is the word, "Ojo" is a Spanish word that translates to "Eye". It is distributed by Snap!VRS. Snap!VRS is owned by Snap Telecommunications, Inc and is certified by the FCC.
Naturally, I was curious to find out more information! I went to their website (
http://snapvrs.com/) and their facebook page (
http://www.facebook.com/snapvrs). I see they do offer 24/7 interpreters, VCO, 10-digit number, and VRI. Although, it is not handled by Snap!VRS. Instead, "Snap!VRS has partnered with Communication Access Network of America, Inc...Please visit www.caninterpreting.com to find out more about rates and reservations for VRI services." Anyhow, they also do two things that I think are cool. 1) You do not need to sign out your SSN, your credit card #s, or anything like that to the VR interpreter. Instead, you can type it in using your free Ojo. That's nice. It'll give some people a better sense of security. 2) You can make your own video greetings for other people to view. I do wonder if the interpreters can view this also during any calls made by Hearing callers?
Deaf can call @ "call.snapvrs.com"
Hearing can call @ 888-711-SNAP (7627).
(A bonus for the Hearing callers, the Ojo can be purchased for $299.99 with a monthly subscription fee.)
**FYI, it seems there is another OJO model called "Ojo PVP-1000". I'll have to contact Snap!VRS and check on that a bit more.**
Lastly, I made a call to my mother to say hello. The conversation went very smoothly. There were no video delays. The interpreter did a great job translating my American Sign Language into English. My mother agrees. The only suggestion I have is if I sign out something in the middle of a conversation, I would like the interpreter to either appropriately interrupt my mother or add my question or comment to the end of the conversation rather than make me sign things twice. Again, it's not a big deal. I'm just thinking about a perfect world with 100% equal and fair communication.
I'm looking forward to the next VRS blog. Apparently Snap!VRS also bought or took over ViableVRS? I'll have to investigate that too. Will follow up soon.
Next VRS Provider : ViableVRS