Why is Federal Video Relay Service (VRS) closed on the weekends???

Interestingly enough, I tried to make a call using myfedvrs.tv yesterday (on Sunday). Much to my surprise, it was closed! I am a little bit confused. If the government is supposed to be accessible 24/7, then why is their Video Relay Services only open from 7am to 11pm ET M-F (excluding Federal holidays)? Isn't that sending a misleading message to America?

http://www.fedvrs.us/session/new

Nevertheless, I tried again today (Monday) and made the call to myfedvrs.tv. I got a middle aged female who looked quite professional. She gave me the impression that she was a high-caliber interpreter. As the conversation began, she had her mouth closed and signed pure ASL. Now that was a first!  Very few people can sign pure ASL with their mouth closed. That was neat to see. However, I cannot say the same about her voicing skills. She kept missing my fingerspelling and  also a few of my signs. She never bothered to double check with me. Instead, she just apologized to the friend that I called, and said "Interpreter error" and continued interpreting. Now I thought that was unprofessional. I think every interpreter should ALWAYS double check with the clients regardless. My hearing friend agreed, the conversation was confusing at times.

Anyhow, they have a clean and simple website. Easy to navigate.  They offer a 10-digit number, Spanish VRS, a  software you can download to your PC or MAC, and VCO. They do not do VRI, IP-relay, or captel.

• ASL Video users : myfedvrs.tv
• Spanish Videophone users: espanol.myfedvrs.tv
• Videophone users : vco.myfedvrs.tv

Additionally, they do offer something special that I do not know any other VRS  provider has and that is ISDN. You can use your ISDN to call their VRS.

• Non-emergency: 877.709.5798
• 911/Emergency: 877.646.7441
• (NEW) Hearing Callers: 877.709.5801

Lastly, it seems myFedVRS is owned by Sprint??? In fact, when I called yesterday, a message appeared, "Sorry, we are closed. Please call Sprint"... Isn't that misleading? I emailed them a few times and never got a response.

Next VRS Provider: Snap!VRS